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SHIPPING POLICY

Shipping Overview

We are committed to delivering your orders with care and efficiency. All items are carefully inspected and packaged before dispatch to ensure they reach you in perfect condition. Our streamlined process ensures that your order is processed within 1-2 business days after payment confirmation. Whether you're shopping for outdoor essentials, performance gear, or everyday comfort, we prioritize swift and secure delivery to enhance your experience.

Shipping Timeframe

Processing typically takes 1-2 business days, excluding weekends and holidays. Delivery times vary based on your location and selected shipping method. Domestic orders generally arrive within 5-7 business days, while international shipments may take 10-20 business days. Note that unforeseen circumstances like weather or customs delays may occasionally extend these estimates.

Shipping Costs

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9,999).

Shipping Regions

We currently ship to most countries worldwide, including the United States, Canada, European Union nations, and parts of Asia. Some remote areas or regions with shipping restrictions may not be serviceable. During checkout, our system will automatically confirm availability for your address. For specific inquiries, contact [email protected].

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number and a link to monitor your package's journey. For consolidated orders, tracking updates may take 24-48 hours to activate. If you encounter any issues accessing your tracking information, our support team is ready to assist.

Delayed or Lost Shipments

While rare, delays can occur due to logistical challenges or customs inspections. If your shipment exceeds the estimated delivery window by more than 5 business days, please check the tracking details first. For unresolved concerns or lost packages, contact us at [email protected] with your order number. We’ll collaborate with carriers to resolve the issue promptly, including replacements or refunds where applicable.

Customs & Import Duties

International orders may be subject to customs fees, import taxes, or brokerage charges imposed by your country. These costs are the customer's responsibility and are not included in the order total. We recommend checking local regulations before placing an order. While we cannot predict or reimburse these fees, we declare all packages accurately as "Merchandise" with the appropriate value to facilitate smooth clearance.
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